Kay Martin joins host Meg McKeen for a conversation recorded during an intimate gathering of women in insurance in Missoula, Montana on the Bound & Determined℠ Live in 2025 tour. Kay reflects on burnout - and the private struggle many claims professionals are experiencing today - as well as her experience leading an intergenerational team today. We chat about feeling pigeon-holed in our area of expertise and share more about learning to trust your gut. Thanks for being with me in Montana, Kay!